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Error Reporting Window

The Error Reporting window opens when BloodHound catches an error. Sending the report helps our programmers find and fix the problem.

The Error Reporting window

The blue area shows the error’s name and a short description. Below it, describe what you were doing when the error happened.

What to do

  1. Check Send Report. Without it, nothing is sent.
  2. Describe what you were doing, with any detail you can think of. Were you working with an older template or building a new system? Using a snippet, made on this computer or another? A custom indicator? Was NinjaTrader starting up?
  3. Click Repair or Close.
ControlWhat it does
Send ReportLets the error and your description be sent to our server for the programmers to review.
RepairOnly for errors caused by the structure of the nodes on the Logic Board, which can usually be corrected: it checks and repairs every Logic Template and node.
CloseSends the report (if Send Report is checked) and closes the window.

If the same error keeps happening, you don’t need to describe it again each time, but please keep sending the reports.

No reply

No email address is collected, so you won’t get a reply from a programmer. For help, contact support.

Still stuck? Contact support