BloodHound and BlackBird come with 1 year of free updates. This is called a Maintenance Period. During that time you can use the latest updates. After that period expires, you can continue to use the latest version that was released before your Maintenance Period end date for as long as you want, with no further restrictions.
You have the option to purchase another 1 year maintenance extension if you would like to use the latest improvements and updates as they are released. To do that, please contact us to obtain the appropriate purchase link.
Please note: BloodHound & BlackBird must be updated together since they share common code. Because of this, if you own both products, we offer a bundle discount on the combined maintenance extension.
Why the Maintenance Period?
Simply put, programmers will not work for free 🙁 We tried. It is a trade-off. The maintenance period allowed us to cut the initial cost in half, and gives customers the freedom to only purchase updates if they want to. This also cuts the upgrade cost when the next major version of NinjaTrader is released. Instead of having to purchase a whole new version, like other indicator vendors do, a low cost maintenance extension is all that’s needed to get SharkIndicators software for the next major NinjaTrader version. Otherwise, the cost would have to be double to pay for the ongoing improvements and updates our programmers spend time working on. If you would like to upgrade to a “lifetime” Maintenance period then please contact us for more into.
If you have ever purchased an indicator from some other 3rd party, you probably realize the typical indicator never gets updated. Once the indicator formula has been coded it does not need to be changed or updated, which makes sense. Because our software is very dynamic, we are regularly releasing updates. Although we can’t guarantee an updates schedule, we are very motivated to continue improving our products.
After your purchase is complete, it may take up to an hour for the system to update your license on the server. Once that is complete, you can refresh your license to recognize the change. Follow this link to learn how to refresh your license… refreshing a license
If you decide not to purchase a maintenance renewal and would like to continue using the software, simply install the latest version that was released prior to your expiration date. The below link contains a list of prior versions based on the date they were released. For example, if your maintenance period expired on November 10, 2019 then you should use version 18.104.22.168 which was released in October 2019. If you’re not sure what version to use, contact us.
Previous Versions Page
When you try to use a version of BloodHound that was released after your maintenance period expired, you may see this notification message on your chart:
(click image to enlarge)